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PRIVACY POLICY
This Privacy Policy sets out what information we
collect, how we collect it, and what we do with it.
INFORMATION ABOUT YOU
Your Information
This refers to information such as your name,
contact details, travel preferences and special
needs/disabilities/dietary requirements that you supply
us or is supplied to us, including any information about
other persons on your booking relating to the same
(“your information”). Your information is collected when
you request information from us, contact us (and vice
versa) or make a booking with us. You are responsible
for ensuring that other members of your party are aware
of the content of our Privacy Policy and consent to your
acting on their behalf in all your dealings with us.
We will update your information whenever we get the
opportunity to keep it current, accurate and complete.
Your Rights
(1) You have the right to ask in writing by
completing our Data Subject Access Request form for a
copy of the information we hold about you (for which we
may charge a fee) and to correct any inaccuracies in
your information.
(2) You have the right to ask in writing not to receive
direct marketing material about our products and
services. If the following facilities are available, you
can amend your previous preference on our website(s),
using our “unsubscribe e-mail” or in literature which
you subsequently return to us. Once properly notified by
you, we will take steps to stop using your information
in this way.
(3) If you would like a list of our group companies or
brands, please send us your request.
USE OF TOOLS/"COOKIES" AND
LINKS TO OTHER WEBSITES
If our contact and dealing with you is via
our website(s), we may use “cookies”. Cookies allow us
to identify your computer but not you personally. You
can set your web browser to refuse cookies. However, you
may not be able to enjoy all the facilities or book via
our website if you do so.
We collect information relating to customer trends and
patterns and use cookies and software tools to measure
site usage and related information. If you are making a
purchase, we may also use cookies to keep track of the
transaction from one web page to another.
Our website(s) may contain links to other sites not
controlled by us. We are not responsible for the
actions, content or the privacy policies of those
websites. It is your responsibility to check the status
of these sites.
MONITORING
To ensure that we carry out your instructions
accurately, to help improve our service and in the
interest of security, we may monitor and/or record: (1)
your telephone calls; (2) customer activities using CCTV
recording equipment in and around our premises; and (3)
customer transactions and activities on our website. All
recordings are and shall remain our sole property.
SECURITY STATEMENT
We have taken all reasonable steps to have in
place appropriate security measures to protect your
information.
CHANGES TO THIS POLICY
Any changes to this Policy will be either
posted on our website, brochure and/or made available on
request.
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