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FAQ’s
Frequently Asked Questions
Will I get a Ticket?
Of course.
Once you finish your booking, a confirmation mail
containing your ticket will automatically be sent to
your e-mail address. Simply print out the attachment to
use as your ticket on the day.
If somehow you do not see the confirmation mail in your
inbox, please check your spam & junk boxes.
What should I do if I can not
print my online ticket ?
No problem.
If you do not have printing facilities, make sure
that you note down the ‘‘Ticket Number’’
displayed on the upper left of the voucher and send a
text message to 00905327772733
or an e-mail to
info@marmarisexcursions.com
quoting the ticket number and the fact that you
will be travelling without a ticket.
What should I do if lose my
ticket?
No problem.
If you lose your ticket, please act as explained
in Question above. If you do not have the number of your
missing ticket, make sure your message includes other
essential information like: your name, accommodation,
room number and the name /date of the excursion.
Where and how do I get
picked-up and dropped back?
Reception area of your
accommodation.
All our excursions include free pick-up and
drop-back service from/to your accommodation.
Meeting point is the reception area, yet if you are
staying in a busy hotel or if the entrance of the
accommodation is quite some distance to the reception,
please make sure you wait nearby the main door where you
can observe in-comers.
Do you pick-up from any hotel
or some certain ones?
All accommodations.
We pick up from any accommodation in
Marmaris, Icmeler and Armutalan.
We know all the hotels and apartments in the area, so do
not worry, we will be there on time.
For accommodations in resorts other than Marmaris,
Icmeler and Armutalan, please get in touch with us
before booking.
Do you need my room number?
Yes, if you don’t
mind. You do not have to give us your room
number, yet it makes things much easier in most cases.
It may not always be easy to get to you if you are not
at the reception area at the pick-up time ( you may not
have the right local time, Turkish time is 2 hours ahead
of British time by the way, or you may just sleep in ).
Therefore it would be a great help to prevent any
pick-up problems if you could let us know your room
number. That you can easily do after your arrival in
your accommodation by a text message to
00905327772733 or an e-mail
to
info@marmarisexcursions.com
Do I need to confirm my booking
when I arrive in the resort?
No. The
instant ticket you receive right after having finished your
booking signifies that your name is securely put down on the passenger
list for the excursion and the date you have chosen.
Thus no further confirmation is necessary.
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